- Respond to your queries, requests or petitions.
- Manage the requested service, answer your request, or process your request.
- Engage with you and create a community of followers.
Acceptance of a contractual relationship in the relevant social network environment, and in accordance with its privacy policies:
We can only consult or remove your data in a restricted way when you have a specific profile. We will treat them for as long as you let us by following us, being a friend or by "liking", "following" or similar buttons.
Any rectification of your data or restriction of information or publications must be made through the configuration of your profile or user in the social network itself.
Do we include personal data of third parties?
No, as a general rule we only process the data provided to us by the owners. If you provide us with data of third parties, you must inform and request their consent beforehand, otherwise you exempt us from any liability for failure to comply with this requirement.
What about data on minors?
We do not process data of children under 14 years of age. Therefore, refrain from providing them if you are not of that age or, where appropriate, to provide data of third parties who are not of that age. RIESCO ABOGADOS, SL disclaims any liability for breach of this provision.
Will we communicate electronically?
- They will only be made to process your request, if it is one of the means of contact you have provided us with.
- If we carry out commercial communications, they will have been previously and expressly authorised by you.
What security measures do we apply?
You can rest assured: We have adopted an optimal level of protection for the Personal Data we handle, and we have installed all the technical means and measures at our disposal according to the state of technology to prevent the loss, misuse, alteration, unauthorised access and theft of Personal Data.
To which recipients will your data be communicated?
Your data will not be passed on to third parties, unless legally obliged to do so. Specifically, they will be communicated to the State Agency of Tax Administration and to banks and financial institutions for the collection of the service provided or product purchased, as well as to the persons in charge of the processing necessary for the execution of the agreement.
In case of purchase or payment, if you choose any application, website, platform, bank card, or any other online service, your data will be transferred to that platform or processed in its environment, always with maximum security.
When we instruct them to do so, the web development and maintenance company, or the hosting company, will have access to our website. They will have signed a service contract that obliges them to maintain the same level of privacy as we do.
Any international transfer of data when using American applications will adhere to the Privacy Shield agreement, which ensures that American software companies comply with European data protection policies on privacy.
What rights do you have?
- To know if we are processing your data or not.
- To access your personal data.
- To request the rectification of your data if it is inaccurate.
- To request the deletion of your data if they are no longer necessary for the purposes for which they were collected or if you withdraw your consent.
- To request the limitation of the processing of your data, in some cases, in which case we will only keep them in accordance with the regulations in force.
- To submit your data, which will be provided to you in a structured, commonly used or machine-readable format. If you prefer, we can send them to the new person in charge that you designate. This is only valid in certain cases.
- To file a complaint with the Spanish Data Protection Agency or competent supervisory authority, if you believe that we have not attended you correctly.
- To revoke consent to any processing for which you have consented, at any time.
If you change any information, please let us know so that we can keep them updated.
Do you want a form to exercise your rights?
- We have forms for the exercise of your rights, ask for them by email or if you prefer, you can use the forms prepared by the Spanish Data Protection Agency or third parties.
- These forms must be electronically signed or be accompanied by a photocopy of the ID card.
- If someone is representing you, you must attach a copy of their ID card, or have them sign it with their electronic signature.
- The forms can be submitted in person, sent by letter or by mail to the address of the person in charge at the beginning of this text.
How long does it take for us to respond to your Exercise of Rights?
It depends on the law, but at the most in one month from your request, and two months if the issue is very complex and we notify you that we need more time.
Do we process cookies?
If we use other types of cookies that are not necessary, you can consult the cookie policy in the corresponding link at the top of our website.
How long will we keep your personal data?
- Personal data will be kept for as long as you remain associated with us.
- Once you unsubscribe, the personal data processed for each purpose will be kept for the legally stipulated periods, including the period in which a judge or court may require them in accordance with the statute of limitations for legal actions.
- The data processed will be kept until the expiration of the aforementioned legal terms, if there is a legal obligation to maintain them, or if there is no such legal term, until the interested party requests their deletion or revokes the consent given.
- We will maintain all information and communications relating to your purchase or the provision of our service, for the duration of product or service warranties, to address potential claims.